How to receive Mediacorp digital TV channels

 

For pay-TV subscribers

If you are a StarHub TV or Singtel TV subscriber, you do not need to do anything as you can receive and watch the Mediacorp TV channels in digital quality through your pay TV service.


For non-pay TV subscribers

All you need to do is to buy an indoor antenna and a DVB-T2 digital set-top box and connect them to your existing TV set to watch digital TV over-the-air.

You can also consider buying a new TV with a built-in DVB-T2 digital tuner (Integrated Digital TV or IDTV) and an indoor antenna to enjoy an enhanced viewing experience.

Additional equipment required will be a 75-ohm coaxial cable and a HDMI cable if you are using the DVB-T2 digital-set-top box.


Perform Channel Scan

Different receivers implement the channel scanning differently. Consult the owner’s manual of your digital receiver for detailed instructions on how to perform a channel scan for your receiver. The channel scan will automatically search for digital broadcast channels that are available.

Commercial Building

The property owner/ property managing agent can seek the advice from a qualified antenna contractor to enable reception via rooftop antenna and distribute to its tenants. Click here for a list of antenna contractors.


Using the UHF antenna

You will have to use an UHF antenna to receive the DVB-T2 signals which will be broadcast in the UHF channels 21~69 (470~862 MHz). The reception capabilities of TV antennas vary considerably, so it is recommended that you consult the retail consultants and look at information on the packaging to make sure that any new antenna you may choose provides good reception of UHF channels.

  1. If you are already using an UHF antenna to receive TV channels, it should be able to receive the DVB-T2 signals.

Connecting a single antenna to multiple digital receivers

Splitters can be used to connect a single antenna to multiple digital receivers (IDTV and/or set-top box). However, such connections reduce the amount of signal available to each receiver. If you are having problems, check whether reception is improved without the splitter. In some cases, an active splitter that includes an amplifier can solve the problem.

Placement of indoor antenna for best reception

The location of an indoor antenna is an important factor to have good signal reception. If you are unable get good reception from its existing location, try positioning the antenna either near a window, on a higher location and away from other electronic equipment that may introduce interference. For directional antenna, position the antenna facing appropriate window opening, away from area whereby the signal may be block.

 


When shopping for a new TV set or set-top box, look out for the Digital TV consumer labels shown below


This label indicates that the IDTV or set-top box supports Singapore's DVB-T2 channels in stereo sound.

 

This label indicates that the IDTV or set-top box supports Singapore's DVB-T2 channels in surround sound when connected to a home theatre system.

Please click the link for the list of DVB-T2 products.


House/Building type:

HDB

You will need to buy an antenna and a DVB-T2 digital set-top box and connect them to your existing TV sets to watch digital TV. You can also consider buying a new TV with a built-in DVB-T2 digital tuner (Integrated Digital TV or IDTV) and an indoor antenna, in which case you do not need to purchase a separate set-top box.

Private residential property

You should be able to use your existing rooftop antenna if you are currently using it to receive Mediacorp’s current UHF Channels (Channel NewsAsia, Channel U, and okto). You could seek the advice of an antenna contractor if you are not sure. Click here for a list of antenna contractors.

Alternatively, if you do not have a rooftop antenna, you can connect your existing TV to an indoor antenna and set-top box to receive the digital TV channels. If you are using a DVB-T2 IDTV you can connect it directly to an indoor antenna. To get better reception, try positioning the antenna at a higher spot or near a window. Place it further away from other electronic equipment that may interfere with the signals. You may refer to Mediacorp’s hotline at 6435 6288 for assistance on DTV reception. Do note that the quality of reception using an indoor antenna may differ depending on whether or not your estate is officially lighted up. Please refer to the roll-out schedule for details.

Commercial building

The property owner/ property managing agent can seek the advice from a qualified antenna contractor to enable reception via rooftop antenna and distribute to its tenants. Click here for a list of antenna contractors.