Channel U is going HD

We are happy to announce that you can now watch Channel U in HD which is available on frequency UHF 586MHz. You will need to retune your TV to receive Channel U HD. The existing analogue TV signals will continue to be broadcast alongside the digital TV signals until Analogue Switch Off. This will give viewers enough time to migrate to digital TV. For pay-TV viewers, you don’t need to do anything as the switch to Channel U HD was seamless and you should already be watching Channel U in HD. For more details, visit mediacorp.sg/digitaltv, call 6435-6288, or email tellmediacorp@mediacorp.com.sg.


How do I perform tuning?

Make sure your digital TV or set-top-box is connected to an antenna. Tuning may take a few minutes. Every model of digital TV or set-top-box box will be a little bit different. Please refer to the user manual if you are unsure. Here are some general guidelines. Select the 'set up' or 'installation' option. If you are prompted for a password, try 0000 or 1234. For full tuning, select the auto tuning option. This is sometimes called ‘auto set-up' or 'first time installation'. Press 'OK' if the digital TV or set-top-box asks if you want to delete all your channels. Channels will automatically be installed and you should receive all the free-to-air channels: Ch 5 (HD), Ch 8 (HD), Suria (HD), Vasantham (HD), CNA (HD), Ch U, okto (HD) and Ch U (HD) occupying channel buttons ‘2’ to ‘9’ respectively.


How will I know I have successfully retuned?

You will get Ch U (HD) on channel button ‘9’.


What happens if I do not retune?

If you do not retune, you may not be able to watch Ch U in HD.


I did not see any message on my TV screen to retune, but my friend’s TV has. Why is it so?

It’s because you are not receiving MediaCorp’s digital TV (DVB-T2) channels over-the-air i.e. via TV antenna.


Where can I get help?

You may also email tellmediacorp@mediacorp.com.sg or call 6435-6288 for further assistance.

 

Digital TV roadshows organised by IMDA

To learn more about Digital TV, you can visit one of the Digital TV roadshows organised by IMDA advocating the switch from using analogue TV signals to digital TV signals to receive the Mediacorp free-to-air TV channels. As analogue TV signals will be switched off at the end of 2017, the roadshow aims to spread awareness of the benefits of Digital TV and to encourage Singaporeans to make the switch before analogue switch-off. You can also learn about the Digital TV Assistance Scheme which helps low-income Singaporean households make a smooth transition from analogue to digital TV. The roving roadshow will travel to various heartland venues monthly from Nov 2016 to Dec 2017. The details of the upcoming roadshows are:

  1. 7 – 9 Apr 2017, 11am – 9pm, Jurong Point Shopping Centre, Level 1, Atrium

 

Introduction to Digital TV

Mediacorp is transmitting all free-to-air channels in digital format since December 2013 under the DVB-T2 television standard. It is necessary as the world is moving away from analogue to digital broadcasting. Going digital will allow the government to free up frequency spectrum which can be used for new services like mobile, wireless broadband and potentially more TV services and channels. Rooftop reception is available island-wide from December 2013 and digital TV broadcast will be progressively rolled out from December 2013 to 2016. More details can be found in the rollout map.

About DVB-T2

DVB-T2 stands for Digital Video Broadcasting – Second Generation Terrestrial. It is the extension of the television standard DVB-T, created for the broadcast transmission of digital terrestrial television. DVB-T2 is adopted as the industry standard in key European and Asian countries. It offers higher efficiency, robustness and flexibility, enabling efficient use of valuable terrestrial spectrum for the delivery of audio, video and data services to fixed, portable and mobile devices.

Benefits of digital TV

  1. Better quality pictures (e.g High Definition TV and even 3 Dimensional TV)
  2. Superior sound (e.g. surround sound)
  3. Electronic programme guides where you can find out more information about the TV programmes
  4. Multi-language subtitles (where available)

Do I have to do anything now?

The switchover to digital broadcasting has begun in December 2013. The existing analogue TV signals will continue to be broadcast alongside the digital TV signals until end-2017. This will give you enough time to migrate to digital TV. However, you may wish to switch to digital TV early to enjoy an enhanced viewing experience.

After the current analogue channels are switched off, you will not be able to receive or watch Mediacorp TV channels if 1.you do not have the right equipment to receive digital TV or 2. You are not a pay-TV subscriber.